Frequently Asked Questions

Everything you need to know about our premium island-inspired gear.

What makes Honolulu Pickleball Company paddles unique?

Our paddles feature a proprietary carbon fiber blend designed for both power and control, finished with vibrant, island-inspired aesthetics that celebrate Hawaii's sporting culture.

How long does shipping take within the islands and to the mainland?

Orders within Hawaii typically arrive in 2-3 business days. For mainland US orders, please allow 5-7 business days for standard shipping.

What is your return policy for performance equipment?

We offer a 30-day satisfaction guarantee. If your paddle is unused and in its original packaging, you can return it for a full refund, minus shipping costs.

Do you offer a warranty on your pickleball paddles?

Yes, all our paddles come with a 6-month limited warranty covering manufacturer defects in materials and workmanship.

Are your paddles USAPA approved for tournament play?

Most of our performance models are designed to meet USAPA standards. Please check the specific product description for the 'USAPA Approved' seal before purchasing for tournament use.

Can I book a local pickup in Honolulu?

Currently, we operate exclusively online to keep our prices competitive, but we do offer expedited local shipping rates for our Oahu customers.