Returns & Exchanges

At Honolulu Pickleball Company, we want you to be fully satisfied with your gear; if you are not 100% happy with your purchase, you can return or exchange unused items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your unused gear in its original packaging, ensuring all tags and protective wraps are still intact.

3

Affix Shipping Label

Download and print the prepaid shipping label provided through our portal and attach it clearly to the outside of your package.

4

Receive Refund or Exchange

Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing